Terms & Conditions

Last updated: 5 March 2026

These Terms and Conditions govern your use of [www.saviourmusic.co.uk] and the purchase of products from [Saviour Music Ltd] (“we”, “our”, or “us”).

By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

This website is operated by [Saviour Music Ltd].

Registered address:
2 Leman Street, London, United Kingdom, E1W 9US

Contact email:
info@saviourmusic.co.uk

2. Use of Our Website

By using our website you agree to:

  • use the website only for lawful purposes

  • not misuse or interfere with the website or its security

  • not attempt to gain unauthorised access to systems or data

We reserve the right to suspend access to the website if misuse is detected.

3. Products and Availability

We sell products including but not limited to:

  • physical merchandise (such as vinyl records, CDs, clothing, and accessories)

  • digital products (such as music downloads)

All products are subject to availability.

We reserve the right to:

  • change product descriptions or pricing

  • discontinue products at any time

We make reasonable efforts to ensure product descriptions and images are accurate, but colours and packaging may vary slightly.

4. Pricing

All prices are listed in GBP (£) unless otherwise stated.

Prices may include or exclude VAT depending on the product listing.

Shipping costs will be calculated and displayed during checkout.

We reserve the right to change prices at any time, but this will not affect orders that have already been confirmed.

5. Orders

When you place an order through our website:

  1. You will receive an order confirmation email.

  2. This email confirms receipt of your order but does not constitute acceptance.

A contract between you and [Saviour Music Ltd] is formed only when we dispatch your order.

We reserve the right to cancel or refuse orders if:

  • payment is not authorised

  • there is a pricing error

  • products are unavailable

  • fraud or misuse is suspected

If an order is cancelled after payment, a full refund will be issued.

6. Payment

Payments are processed securely through third-party payment providers.

We do not store full payment card details on our servers.

Accepted payment methods may include:

  • credit or debit cards

  • PayPal or other online payment services

All payments must be authorised before orders are dispatched.

7. Shipping and Delivery

We aim to dispatch orders within [2-5] business days unless otherwise stated.

Delivery times may vary depending on:

  • destination

  • shipping method

  • postal service delays

We are not responsible for delays caused by postal services, customs, or circumstances outside our control.

International customers may be responsible for:

  • import duties

  • customs fees

  • local taxes

8. Returns and Refunds

Under the UK Consumer Contracts Regulations, customers purchasing online have the right to cancel their order within 14 days of receiving the goods.

To request a return, please contact us at [info@saviourmusic.co.uk].

Returned items must be:

  • unused

  • in original packaging

  • in resellable condition

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds will be processed once returned goods are received and inspected.

9. Faulty or Damaged Items

If you receive a faulty or damaged product, please contact us within 7 days of delivery.

We may request photographs of the damage to assess the issue.

Where appropriate we will offer:

  • a replacement

  • a refund

  • or store credit

This does not affect your statutory rights under the Consumer Rights Act 2015.

10. Digital Products

Digital products such as downloadable music may be delivered electronically.

By purchasing and downloading digital content, you acknowledge that:

  • the right to cancel may be waived once download begins

  • digital files are provided for personal use only

You may not:

  • redistribute

  • resell

  • share publicly

  • upload to file-sharing services

11. Intellectual Property

All content on this website, including:

  • music recordings

  • artwork

  • logos

  • graphics

  • text

  • images

is the property of [Saviour Music Ltd] or its licensors and is protected by copyright and intellectual property laws.

Content may not be copied, reproduced, distributed, or used commercially without permission.

12. Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

We may suspend or modify the website for:

  • maintenance

  • updates

  • security reasons

13. Limitation of Liability

To the fullest extent permitted by law, [Saviour Music Ltd] will not be liable for:

  • indirect or consequential losses

  • loss of profits or business

  • loss of data

Nothing in these Terms limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

14. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and process personal data.

15. Changes to These Terms

We may update these Terms from time to time.

The most current version will always be available on this page with the updated revision date.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of England and Wales.

17. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Saviour Music Ltd.
2 Leman Street, London, United Kingdom, E1W 9US
Email: info@saviourmusic.co.uk