Privacy Policy

Last updated: 5 March 2026

This Privacy Policy explains how Saviour Music Ltd. (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website [www.saviourmusic.co.uk].

We are committed to protecting your privacy and handling your data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information when you use our website.

Information you provide to us

When you place an order or sign up for our mailing list, we may collect:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number (if provided)

  • Payment details (processed securely through our payment providers)

  • Any information you include in customer enquiries

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour

  • Referring websites

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data for the following purposes:

Processing orders

To process purchases, deliver products, manage payments, and provide customer support.

Email communications

If you subscribe to our mailing list, we may send:

  • News about releases or products

  • Promotions and offers

  • Updates related to our services

You can unsubscribe at any time using the link included in every email.

Website improvement

We analyse website activity to improve functionality, performance, and user experience.

Legal and security purposes

We may use personal data to:

  • Prevent fraud

  • Maintain website security

  • Comply with legal obligations

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contractual necessity
To fulfil orders and provide services you request.

Consent
For marketing emails and mailing list subscriptions.

Legitimate interests
To operate, secure, and improve our website and services.

Legal obligations
Where we must comply with applicable laws or regulatory requirements.

4. Payment Processing

Payments made through our website are processed securely by third-party payment providers. We do not store full payment card details on our servers.

Payment providers may include services such as Stripe, PayPal, or other secure processors, which handle data according to their own privacy policies.

5. Sharing Your Information

We only share personal data where necessary to operate our business, including with:

  • Payment processors

  • Delivery and fulfilment partners

  • Email marketing platforms

  • Website hosting providers

  • Analytics providers

These service providers are required to process your information securely and only for the purposes we specify.

We do not sell or rent personal data to third parties.

6. Email Marketing

If you sign up for our mailing list, your email address will be stored by our email marketing provider (Squarespace).

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

7. Cookies

Our website may use cookies to:

  • Enable core website functionality

  • Analyse website usage

  • Improve performance and user experience

You can control cookie settings through your browser preferences.

Where required by law, we request consent before placing non-essential cookies.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including:

  • Order records for accounting and tax purposes

  • Customer support records

  • Marketing data until you unsubscribe

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data to another provider

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Saviour Music Ltd.
2 Leman Street, London, United Kingdom, E1W 9US
Email: info@saviourmusic.co.uk